Not your typical name heart consultant job!
ROLE: Home-owner Providers Consultant
HOURS: Full Time, Monday-Friday throughout regular enterprise hours.
REMOTE: This place would require means to work in our workplace, however throughout COVID restrictions, you’ll work distant nearly all of the time. Not a everlasting distant place
In case you are searching for a brand new profession in a secure, recession-proof trade the place you should utilize your unimaginable customer support abilities to resolve issues for our owners, then this may be the place for you. We’re searching for somebody that thrives in a quick paced multitasking, that may clear up advanced issues shortly – with a smile!
WHO IS SPECTRUM ASSOCIATION MANAGEMENT?
We’re an HOA Administration Firm… NO, NOT the cable firm!! We handle the operations of a considerable amount of owners’ associations all through Texas and Arizona. We’re proud to be one of the crucial revered and acknowledged corporations in our trade. Named Finest Place to Work for the final 13 years in a row! We’re energetic and enthusiastic about our objectives which have led to continued firm progress, which interprets to extra alternatives for our staff (or as we name them, Oddballs!)
WHO ARE WE LOOKING FOR?
We’re searching for extremely motivated individuals who can multitask throughout totally different communication platforms and have a ardour for buyer success. We function a contact heart with a pleasant and team-oriented environment the place we assist 1000’s of numerous requests every day. Our owners contact us in lots of channels – cellphone, e mail, chat. Expertise in a fast-paced name heart surroundings or related sort of customer support position is desired, purchase will not be required if you recognize you’ll excel in that sort of surroundings.
Precise shift hours might differ based mostly on enterprise wants, however might be between 7 am to 7 pm Monday to Friday. We’re closed on weekends and main holidays. We additionally present a beneficiant PTO program (5 weeks for each worker!) and paid volunteer time.
Why are we changing into the subsequent vacation spot office for extremely motivated professionals?
- 1) Finest Locations to Work Award winner for the previous 13 years!
- 2) 5 weeks of PTO, and a full suite of advantages, 401ok, and so on.
- 3) Staggered daytime shift opportunities- no vacation, in a single day, or weekend shifts!
- 4) Progress alternatives with our Profession Observe program
- 5) Enjoyable, partaking, difficult and rewarding surroundings
What are the High 5 Qualities of somebody that’s profitable at this position:
- 1)Self-Motivated person who over-achieves objectives set for you and your division.
- 2)Quick learner that may perceive that advanced service we handle, to greatest serve the home-owner.
- 3)Resilient and optimistic angle whereas dealing with many tough interactions with home-owner.
- 4)Tech wizardry to effectively use CHAT, EMAIL, PHONE and shopper database instruments seamlessly
- 5)Sturdy ardour for buyer success and delight on decision of home-owner considerations
Please go to https://spectrumam.com/careers for a visible description of the position and profit particulars.
This place pays $13.00 per hour
Spectrum believes the best respect we are able to present a candidate is to conduct an intensive and detailed interview course of. In case you are prepared and prepared to take a position your effort and time in Spectrum, then we’ll certainly put money into attending to know you properly if we see a strong match to the place.
If there’s a good match and also you proceed via the method, please be ready for detailed and a number of steps. This might embrace a screening interview, division interview, panel interview, employment verification’s and dialog with references. Moreover, if we lengthen a proposal, we conduct drug screening and background checks.